Chatdesk Experts helps people find jobs doing online customer support. You might be asking yourself if this would work for you.
I checked out what Chatdesk Experts is about and I’ll tell you my findings. This way, you’ll see exactly what you can expect from working there.
After reading this, you’ll be able to decide if this fits what you’re looking for or not. Here’s what I found…
What is it like working as a support helper at Chatdesk?
The folks at Chatdesk help other companies talk to their customers. When someone has a question about a product or needs help, Chatdesk workers are there to answer them. You can sign up to become one of these helpers and get paid for it!
I should mention – while you can make money helping customers through Chatdesk, you might wonder if it’s right for you. The best way to find out is to learn about what you’ll actually be doing.
Let’s look at exactly how you can make money by helping customers at Chatdesk. This way, you’ll know if you want to spend your time and energy on it.
Can you make money by helping people through chat messages?
You can get paid to help customers through chat messages with Chatdesk. The platform has two ways you can work:
- Work whenever you want (on-demand support)
You’ll get to pick up customer questions from different places like emails and social media. The platform shows you suggestions for answers, but you’ll need to adjust them to match each situation. You pick which hours you work and how many chats you handle.
- Regular 8-hour workday (dedicated support)
You’ll focus on helping customers from specific companies. Since you’re working with the same types of questions, it’s easier to handle them – you just need to commit to working full time.
Both jobs pay you based on how many customer messages you answer correctly. The more people you help, the more money you make.
Before you start, you’ll learn exactly how everything works through their training program. They use a system called Teams Voting Platform where you’ll see all the customer questions you need to answer.
Some other ways you can make money online include:
- Pagazani – Fill out surveys to earn money (open worldwide)
- Poll Pay – Play games and try new apps for payment
- CashYeah – Complete different tasks to earn rewards
How do you get paid by Chatdesk Experts?
You’ll make money each time you help answer customer questions. But what about getting paid?
To get your money, you’ll need a Stripe account. Once you’ve made $50 or more, you can send the money to your bank account through Stripe. The system works smoothly, but you’ll need some patience since you can’t take out smaller amounts.
Looking for somewhere you can cash out faster? Take a look at FreeCash – it’s a website where you can get your money more quickly.
How much does each message pay on Chatdesk Experts?
Each message you send as a Chatdesk Experts pays differently based on what kind of task you’re handling.
Messages split into two payment levels:
- Simple messages that don’t need extra tools pay 30 cents each. These messages just need you to reply to the customer’s question without checking anything else.
- Messages needing more work pay 60 cents each. These come from jobs where you need to look up orders or check other websites to help the customer.
What you’ll make depends on how much time you spend answering messages. Since you check order details and use other websites for the higher-paying messages, they take longer to handle.
Your total earnings come down to how many messages you answer. Keep in mind you’ll spend some time learning the ropes at first.
For the full review on another testing site, look into what testers say about Tandemz.
Can you work as a chat helper with Chatdesk Experts?
Chatdesk Experts mostly hires people who live in the United States. Sometimes they also hire workers from other English-speaking countries like the UK and Australia. This helps them have people working at all hours of the day.
They don’t always take new workers. If you try to apply and they say no, you can check back later when they start hiring again.
To apply for the job, you need to:
- Fill out a form
- Watch some videos
- Answer some questions about the videos
- Talk to someone from Chatdesk through your computer’s camera
The whole process takes a while. You should set aside plenty of time when you start your application. If they pick you, you’ll learn how everything works through some basic lessons. After that, you can begin helping customers.
Make sure you have enough free time before you start applying. You’ll need to pass their test to move forward, and that can take a while.
Does Chatdesk Experts work on phones?
Nope – you can’t use Chatdesk Experts on your phone at all.
You’ll need a computer to make money with them. This includes:
- Working on their Teams Voting Platform
- Doing any tasks they offer
- Signing up and working with them
The company says right on their website that you must have:
- A computer
- Solid internet connection
That’s all there is to it – no phone option available.
Advantages and Disadvantages of Chatdesk Experts
A job as a chat support expert might be perfect if you’re starting out in the online work world. After trying it myself, here are the PROS and CONS of Chatdesk Experts:
Advantages
- You can earn money without breaking a sweat – the work isn’t hard at all
- Getting paid is simple through Stripe (that’s how they send your money)
- You pick when you want to work – morning, evening, or weekends – it’s up to you
- You don’t need a college degree or fancy certificates – skills matter more than school papers here
- Work from anywhere with internet and a device – even from your bed in pajamas if you want
- They teach you everything step by step – no jumping in without knowing what to do
Disadvantages
- $50 minimum payout – your money stays locked in your account until you reach this amount before you can cash out.
- Strong English skills needed – you must write perfect English when talking to customers, with zero mistakes allowed.
- Hard application process – you’ll need to pass a training guide test to show you know what you’re doing, and luck won’t help.
- Age restriction – you can’t work here unless you’re at least 18 years old, no exceptions.
- Split schedule – working two hours each day might not seem much, but you must focus completely during that time and can’t do anything else while working.
Is working at Chatdesk Experts worth your time?
Chatdesk Experts pays you to help customers online. Based on what I found, it’s a real company that pays people for customer support work.
The money isn’t bad, and they send payments without any problems. But there’s a catch – you need to earn quite a bit before you can get paid, which takes a while.
Something important to know: they don’t always take new workers. Sometimes you might visit their site and find they aren’t accepting applications. If this happens, you’ll need to wait and keep checking back.
Because of this on-and-off hiring, it might not be the best choice if you need money soon.
A better option might be checking some beginner-friendly websites where you can start making money online right away. The 10 Best sites for online beginners could work better for you. These sites:
- Accept new people all the time
- Help you earn money faster
- Work no matter where you live
If you’ve worked with Chatdesk Experts before, drop a comment below about what it was like for you.