You’re trying to find out if you can trust OnePoll, and I get it, because not many people have heard of this site. It’s normal to hesitate, especially if you’re just now trying to make money online. I wouldn’t want to spend my time on a site I know nothing about either.
I enjoy taking paid surveys because they let you earn a little extra cash in your free time. But with so many survey platforms out there, you usually end up reading endless reviews just to find out which ones are actually worth your effort and which will just waste your time.
I signed up for OnePoll and gave it a thorough test, comparing it against the hundreds of other survey sites I have used (and yes, I really have tried hundreds). I wanted to find out if the platform actually lets you earn extra cash or if it is just a waste of time.
Below, I will break down exactly how the platform works so you know what to expect and can decide if it is worth signing up for.
What is OnePoll and how does it work?
OnePoll is a UK site where you answer short online surveys and get paid for them. Companies pay to find out what you think so they can use your answers in news stories, and you make some money on top of what you already earn.
But people who’ve tried to cash out say the wait is very long and getting paid is far from certain, because users keep getting blocked right before the payout.
You answer survey after survey, giving up time you don’t have anyway, and just when the money is about to come in, you can’t get to it. Who’s going to give you that time back? I’d be really upset!
If you want to know who you’re dealing with:
- 72Point Limited owns the site
- Attention Industries is the parent company (called SWNS Media Group until June 2026)
- Sam Barcroft is the group’s CEO
- the company is registered in the UK and has offices in Bristol and London
- OnePoll has been around since 2003, and the UK panel (the people in the UK who answer the surveys) started in 2006
But these names and years don’t tell you whether OnePoll is worth your time. To find that out, you have to understand how it works and look at each way of making money there, so I go through them one by one below to show you how much time and work you have to put in.
Get paid for giving your opinion
Once you log in, you’ll see circles on the page, each showing how much that survey pays (10p or 20p, for example, and there are 100 pence in a pound). I like that you know what it pays before you start. You click the one you want, and the survey opens right in your browser or the app.
You don’t go straight to the survey, though. You first answer a few short questions about yourself, your job, and your shopping habits, because the company behind the survey is looking for certain types of people. If your answers don’t match what they want, the site kicks you out on the spot, so you can’t count on getting into every survey.
OnePoll was created first and foremost with people in the UK in mind, although the company also has some small offices in New York.
And we don’t all see the same surveys. You get the ones that match your profile, so a young student may see completely different surveys from an older person with a job.
There’s no way to know how many surveys you’ll get each day. On a lot of days, you log in and find nothing: the page is empty and your balance stays where it was.
And when you do get surveys, they pay very little. I checked what shows up in my account, and here’s roughly what I found:
- Lowest: 10p
- Typical: between 20p and 50p
- Highest: usually under £1 (you can see this right on your account page)
Let’s say you’re 18 and you want some spending money. You’ll make very little here. If a 20p survey takes you 4 minutes, that works out to £3 an hour, and that’s only if you get one survey after another and qualify for all of them, which never happens.
Some people have also reached £20, the minimum you need to request your money, only to find their accounts restricted or blocked with no explanation and everything they’d earned gone.
Do you know what it takes to reach £20 here? At 20p a survey, you’d have to complete 100 surveys, which is over 7 hours, and that doesn’t count the ones the site kicked you out of or the days you found the page empty. And after all that, right when you want to cash out, the money’s gone and you don’t even find out why!
If you still want to take paid surveys, I’ve also tested other sites and apps, such as KnowledgePanel, PineCone Research, Golden Surveys, and TGM Panel. You can find others on the blog and decide for yourself where it’s worth spending your time.
How do you get paid?
You can get your OnePoll money out in 2 ways, BACS bank transfer or PayPal, but outside the UK, PayPal is your only option.
The site is mainly built for people in the UK, so the US portal, for example, doesn’t let you choose BACS.
Before you request a payout, check 3 things:
- You need to earn at least £20, the payout threshold for newer accounts (it used to be £40, which was really high, and I’m glad they lowered it).
- For PayPal, your OnePoll email has to match your primary verified PayPal address exactly, or the payment can fail during processing.
- For BACS, you need a UK bank account.
If you want spending money fast, you’ll get tired and run out of patience before you see it. Surveys pay a few pence each, so it takes a very long time on the site to reach £20, and I’m stingy with my time too.
What bothers me more, though, is the risk of suddenly losing your account. Their security system is known for this: it lets you answer surveys for weeks on end while you save up penny by penny, then the moment you click the withdrawal button, it automatically blocks your account! And who’s going to give you that time back?
If you want to be sure you’ll get paid and not have to worry about it, this whole setup will probably stress you out.
I’d go with other sites and apps that don’t stress you out and that you can trust (at least at the time I wrote this OnePoll review), like Earnopolis and FireFaucet. They’re GPT sites, which means many more ways to earn money, and you can use them from any country.
How much does OnePoll pay?
You earn very little on OnePoll, about 20 points (£0.20) per survey.
A short survey takes 3-4 minutes, so you can get through 15 to 20 in an hour and make around £3-4. But that’s only if you sit there answering surveys nonstop, with no breaks.
OnePoll works only with people in the UK. If you live in another country (the US, for example), you’ll earn much less, because they don’t really run campaigns for people there.
To cash out, you have to reach £20, which means 100 surveys. You could finish them in 5-7 hours if they were all available at once, but you can’t make surveys appear whenever you want. You wait to see how many campaigns they have that week and keep checking the site or the app, both of which can be buggy too, so reaching £20 ends up taking weeks or even months.
Their surveys are quick and simple, and I like that.
But if you’re just starting out and looking for extra income online, it’s not worth your time. How are you supposed to count on these surveys for pocket money when you’re 18 and waiting months on end for £20? And what do you do if they block or close your account just as you’re getting close to the cash-out threshold? People in the community say the risk is high, and I wouldn’t wait months on end for something like that!
I’d put my time into sites with lower thresholds and bigger rewards.
OnePoll Trustpilot Reviews: What do users say?
People who have cashed out on OnePoll are happy, while people whose accounts got blocked when they asked for payment are very upset. You can see this in the ratings too, on the two platforms where I found reviews:
- Trustpilot: 4.1 stars from 1,175 reviews. Most people are happy because they got their money and they like the quick surveys.
- Sitejabber: 2.5 stars from only 19 reviews, 68% of them one-star. Most of these reviews come from people who feel their account was unfairly closed when they went to cash out.
Happy reviewers say they often finish a survey in 3-4 minutes, come across a variety of topics, and get quick replies from support. I also like that OnePoll’s team replies to all the negative reviews on Trustpilot, usually within 48 hours.
19 reviews isn’t a lot, so I would have paid more attention to Trustpilot. But the most common complaint is the same on both platforms. You get your balance up to the £20 threshold (it used to be £40 or $65), ask for payment, and your account is blocked right away for “suspicious activity” or “multiple accounts.” People call it a trap.
At 10-20 pence per survey, it takes 100 to 200 surveys to reach the threshold, which is why many people get tripped up by it. Sitting through all of them, asking for your money, and finding your account blocked? I’d be very upset!
I have no way of knowing which of them actually had multiple accounts.
What upsets people most is the photo ID you’re required to show to cash out. Some are afraid their identity could be stolen, and others think OnePoll is just stalling.
People who pass the check get their money through PayPal or BACS (bank transfer), and reviewers say the payments really do arrive. Some have had to wait, because a payment can take up to 28 days.
In reviews from 2014-2016, people complained that there were fewer and fewer surveys just as they were getting close to the £40 threshold. Now the threshold is £20, but it’s the ID check that stops them, after they’ve finished the surveys. So before you start, think about whether you want to show OnePoll your ID, because without it you won’t get your money.
Red flags you should never ignore
The biggest risk on OnePoll is asking to cash out and losing both your money and your account. Here’s what I’d keep in mind, based on what people say and on the rules (the account closure section of the Panellist Agreement):
- On Trustpilot, Sitejabber, and SurveyPolice, people keep saying they asked to withdraw and were blocked right then over “quality control” or “IP mismatches.” And if they block your account under suspicious circumstances, the rules say you lose what you’ve earned.
- If they get suspicious of you, they can ask for your passport, driver’s license, and proof of address before paying you. The privacy policy does say they collect identity data, but many people on Trustpilot and Sitejabber say it’s too much or a way to stall.
- If your account sits unused for 12 months or stays blocked for 3 months, they can close it and you lose your earnings. This isn’t an internet rumor. It’s in the rules.
Who decides what’s suspicious? They do. And they’re the same people asking for your documents, right when you’re waiting to get paid, which is what bothers me most.
I can’t verify each person’s story, but they come up too often for me to dismiss, so I wouldn’t leave money in an account I don’t use.
I also searched both the domain and the company behind it for fines, actions by the ICO (the UK data authority), and Safe Browsing malware alerts, and fortunately found nothing.
Can anyone join OnePoll?
You can only sign up for OnePoll if you live in the UK and you’re at least 18. OnePoll’s team built the site to collect opinions from people in the UK for market research, and they take that seriously, so if you try to get in from Spain, Germany, or any other country, you won’t get past this message: “Sign up to the community is not allowed from your region.” (meaning you’re not allowed to sign up from your region).
If you live anywhere other than the UK, you’re locked out too, no matter how hard you try.
The company also has a small presence in New York, but that doesn’t change anything for you, because the surveys are designed mainly for people who live in the UK.
If you live there and you’re old enough, creating an account is easy and free, which I like. All they ask for is a few details about you:
- your full name
- a personal email address
- a valid phone number
Your account only becomes active once you confirm your email. The email address has to be yours alone, not one you share with anyone else.
What isn’t obvious at first is that you can only have one account. If you create more than one, they block you on the spot.
I also found in the terms that they can ask for an official ID right when you sign up or at any time afterward, and if you don’t upload it, they close your account immediately.
They also run thorough checks when you want to cash out, so if you signed up with a made-up name or other false details, you’ve answered surveys and built up a balance only to lose it right then! And what did that made-up name get you? I’d use my real details from the start.
If you live in another country, you have other options. On the blog, I’ve reviewed international survey sites and apps that don’t block you by region, including Attapoll, GG2U, and Marketagent.
Can you use it on your phone?
Yes, OnePoll has a phone app for iOS and Android, and you can use it to view your account. Search for “OnePoll” on Google Play or the App Store. If you see the name QuestionPro next to it, that’s fine, because they’re the technical partner that manages and distributes the app.
Only download it from those stores. If you come across an installation file (an APK, for example) on a blog or a site that copies apps, leave it alone. These are exactly the places hackers use to spread malware-infected copies of the app and steal people’s login details. And even if the hackers don’t get you, OnePoll’s automated fraud detection system will see that you’re using an unverified app and close your account immediately and permanently. Why risk your whole account for a file you got from a blog?
Using the site in your phone’s browser isn’t any better either, because pages take a long time to load, and on small screens the text often runs off the page.
The app has been downloaded over 10,000 times from Google Play, and on the App Store it’s rated 2.0 out of 5 stars, based on exactly 46 ratings.
It would be nice to answer the occasional short survey on your phone, but you’ll have a pretty hard time with it, because the app has a lot of technical glitches. You spend a few minutes answering questions, an error pops up in the middle of the survey, and you lose the reward. That’s exactly what would bother me most, because those minutes are money too.
Is OnePoll worth it?
I don’t think it’s worth it. The rewards are pretty small, and you need £20 to cash out, so it takes weeks or even months to get there. If you don’t live in the UK, you can’t even sign up.
What I like most is that OnePoll is upfront about who they are. They’ve been doing market research for a long time, they’re backed by SWNS Media Group, and they follow strict industry standards (MRS and ESOMAR). People are generally happy with it, the surveys are quick to finish, and support gets back to them.
But their fraud protection is so aggressive that accounts often get blocked, and you’re asked for a photo of your ID right when you go to cash out. You wait all that time for £20, and only then find out you have to send them your ID? I can do without that.
It’s fine if all you want is short surveys and you don’t mind the verification. If you want to know the money will actually show up without any hurdles, this isn’t for you. At most, I’d keep it as an extra site and not rely on it.
If you’ve tried it or have a question, leave me a comment. I’d love to hear how it went!