MarketAgent Review: Earn PayPal Money Online

The people at MarketAgent say you can help them develop products and, on top of that, earn some money doing it.

It’s a survey site that operates in many countries (many, but not all, so it’s worth checking if your country is among them). If you’re looking for new ways to make money online, surveys are one option, and MarketAgent fits right in here, because the whole thing is built around surveys.

Okay, but is it legit? Is it worth signing up, or will you just be wasting your time on it?

Well, to find out, I tested it from start to finish, just as I’ve done with the hundreds of paid survey sites I’ve tried so far.

In this review, I’ll tell you what I found inside. I’ll tell you what I liked. I’ll also tell you what I didn’t like (because there are some downsides too), because, in my opinion, a review without any downsides is just an ad.

And in the end, you decide whether it’s right for you or not.

What is MarketAgent Surveys and how does it work?

The domain marketagent.com has been active since January 23, 1999, registered through RegistryGate GmbH. I looked it up in WHOIS, and the owner’s information is hidden (privacy protection is enabled), so only the country code AT, meaning Austria, is visible, even though the company is headquartered in Switzerland. I wasn’t worried, because the website lists the actual address of the headquarters and a phone number.

I think that for a survey site, this is almost always a good sign, because it shows that there’s a real company behind it that has no reason to hide where it’s located.

According to their official records, they have over 3 million panel members worldwide, about 1,800 new sign-ups every day, over 2 million euros paid out in bonuses, approximately 1,000 online surveys, and over 1 million interviews per year.

These are their numbers, not mine. Which one matters most? The one about the bonuses, which I looked at more closely (it’s the only one that mentions money paid out, not the number of registered users). We’re not talking about a site that appeared overnight, as it’s been around since 1999. Nor are we talking about a small one, given how many people are in its panel. It has built its solid reputation over time.

So I’ll say it right now, MarketAgent Surveys is legit, and you can make some extra money on it. But “legit” doesn’t automatically mean it’s worth signing up for. And to help you see if it’s right for you, I’ll walk you through everything MarketAgent.com has to offer below.

Paid surveys online

It’s not the highest-paying survey site, but on MarketAgent, paid surveys are the main source of income. They pay reasonably well for the time you put in, and you can earn a decent amount.

There are quite a few surveys, but how many you receive depends on the country you live in and your profile, and since you can’t do anything about the country, I completed my profile right after signing up, and I’d advise you not to put it off either, especially if you’re signing up after reading this review.

Why is your profile so important? Because it’s the digital filter through which the invitations pass. Let’s say a gaming company wants to survey some teenagers (this example is just to illustrate the mechanism, not a real case). Their software scans the database for people who’ve checked “video games” in their profile, and if your profile is empty, the system marks you as having zero matches, and you’ll receive almost no invitations.

The main menu has two sections. “My Profile” asks for basic information (country, province, city size, city, ZIP code, street, and house number). “Profile Extension” goes into much greater detail, covering occupation, household, electronics, health, travel, smoking and tobacco, media, computers and video games, food and drink, and cars. I filled them all out. I think every category you leave blank means you’ll miss out on a survey. There are four more things that increase your chances of getting surveys:

• Update your profile extensions whenever something about you changes. You receive micro-rewards every time you complete or update something, around 20 bonus points (about €0.20).
• Also choose to receive surveys by email, since MarketAgent sends you an invitation for every new survey that matches your profile. Though I didn’t get an email every time.
• Check the “Overview” or “Current Surveys” tab from time to time, where all available surveys are listed.
• Enable push notifications if you’re using the mobile app. It asks you to do this anyway, and for good reason, because surveys have strict participant limits and often close after the first 500 or 1,000 respondents. If you don’t click on the invitation within the first few minutes of receiving the alert, the system will block you.

And if you miss the alert? You’ll miss out on the survey, and it won’t matter that you filled out your profile down to the last detail.

The site is easy to use, and you can navigate it quickly. But it didn’t always look like this. It has since undergone a major update, and the design is now more modern and easier to use (compared to what I found when I signed up). I liked the change, because a site that’s constantly being updated is a site that someone is still working on.

What do we all want to know before taking a survey? How many points you’ll earn and how long it will take. MarketAgent clearly shows both for every survey, though the duration is only approximate.

If you like surveys and want to try other sites that pay for them, I’ve written reviews of Ipsos Isay, InboxDollars, and TGM Panel, and you might find others that suit you as well.

MarketAgent Mini-Surveys

They call them mini-surveys, but they’re actually social, community-based surveys, and I found quite a few of them in the members’ area.

You’re no longer responding to a survey from some company, but rather asking the question yourself. You post it in the app’s public feed, and other regular users, members like us, click a button and vote. And it works the other way around, too: you vote on what they’ve posted. This changes both the time it takes and the compensation, because the rules of regular surveys don’t apply here.

I looked through a few, and the questions are along the lines of “Which console is better, the PS5 or the Xbox Series X?” or “What’s your favorite pizza topping?”

How long does it take? It takes less than a minute to write a question and add 2 to 4 answer options (there’s even room for a fifth one in the form, if you want).

And how much do you earn? 0.00 euros. No one pays you to write one. No one pays you to vote either, not in euros or in bonus points.

If you still want to create one, I found the form in the main menu under “Activity” and then “My mini surveys,” where you click “Add Surveys.” There, you fill out five fields, in this order:

1. “Your Question,” where you write the question.
2. The two boxes, which you should check only if you need them. “Allow multiple answers” lets people give more than one answer, and “Quiz” shows each person whether they chose the correct answer (I’d check this one, because it’s more fun when there’s a correct answer).
3. “Answer 1” and “Answer 2,” which are required.
4. “Answer 3,” “Answer 4,” and “Answer 5” are optional.
5. The “Add” button at the end.

I’ll admit, they can be fun. But for me, they’re a waste of time because they don’t make any money. So I’ve stayed with paid surveys.

I don’t think a question about pizza is even worth that one minute.

Refer a friend

You need a friend to complete at least one official survey on MarketAgent, otherwise you won’t receive the referral reward at all. It’s not enough for them to just create an account. It’s also not enough for them to sign up through your link and leave their profile blank. If they don’t complete any surveys, you’ll receive €0.00. When they finish one, you’ll earn between 50 and 150 points, depending on their country (you have no control over this, no matter how much you insist).

I got the link without any hassle, because the platform generated it automatically and didn’t require any technical steps from me. There are four steps:

1. Log in to the official portal or the mobile app.
2. Open the menu, go to “Activity,” and select “Invite Friends.”
3. Copy the personalized, unique link created specifically for your account.
4. Send it directly via message, WhatsApp, Discord, or social media to people you know would be interested in taking surveys.

And even after the survey, you won’t see the points right away, because their database needs to confirm that the survey was actually completed before they credit the 150 points to your balance. How long does it take? From a few hours to a few days, so don’t panic if your balance doesn’t update immediately.

Is it worth it? If you have a lot of friends who might be interested, it’s a little extra cash. But I’ve compared it to many other referral programs, and the earning potential here is clearly lower, so I wouldn’t count on it (I think it’s more honest to treat it as a small bonus).

How do you get paid?

If you request a withdrawal with fewer than 1,500 points in your account, you lose one euro. The platform charges a fee of 100 points on any withdrawal under 15 euros. And that’s no small amount, because at the minimum threshold, it means a tenth of whatever you withdraw.

Surveys on MarketAgent are paid in points, which you then exchange for rewards, and I did the math directly using their numbers:

• 100 points are worth about one dollar, so each point in your balance is worth one eurocent.
• 1,000 points, or about 10 euros or 10 dollars, is the minimum required to request a withdrawal to PayPal or Skrill.
• If you have fewer than 1,500 points, the withdrawal costs you 100 points.
• For 1,500 points or more (15 euros), you don’t pay any fees.

Is it worth the wait? Yes, because the difference is only 500 points, and I would have been annoyed to let that euro go to waste. I waited until I reached 1,500.

This threshold is pretty easy to reach.

What do you get in return? Cash via PayPal or Skrill, or you can donate your earnings to charitable organizations. In my account, I found four options, including PayPal, Skrill, WISE, and donations. With PayPal, the money goes directly into your account within 48 to 72 hours after you click the request button. Skrill is a digital wallet for sending money online, and with donations, you give up the cash and officially transfer your points to environmental or social causes (planting trees, funding research, things like that). However, the methods and thresholds vary from country to country, so your list may look different from mine.

I think the payment methods are good. When I signed up for MarketAgent, the points system was very confusing (you couldn’t be sure how much what you’d earned was actually worth), so I’m glad they’ve made it easier to understand.

Don’t let your points sit idle in your account, because they expire after 2 years. It doesn’t matter how hard you worked for them. It doesn’t matter how many you’ve earned. If you don’t use your account or withdraw them within 24 months of earning them, the system automatically deletes them.

If PayPal is your preferred method, in my experience, Timebucks or Earnopolis have better reward options (they’re also survey sites that pay via PayPal).

How much money can you make?

You can’t take fifty surveys in a row on MarketAgent, no matter how much you want to.

Official invitations come in at about 2 to 5 per week and depend on your profile, meaning where you live and what technology you use. The country matters, too, because the number of opportunities varies from one country to another. With so few invitations, it’s impossible to estimate how much you’ll earn. And you don’t even finish all of those few, since a good portion of them get cut short halfway through.

Many times I’ve spent a minute or two answering questions only to end up with a pop-up thanking me for participating, plus a redirect to a default page (the thanks came, but the money didn’t).

I was disqualified.

That’s what happens when the system decides you don’t exactly match the buyer profile the company wanted to survey. The earnings for that survey are frozen on the spot. A significant number of surveys have ended exactly like that for me.

And how much do you actually earn when a survey is completed? A typical brand survey takes between 5 and 10 minutes and officially pays between 0.50 and 2 euros. Specialized surveys can go up to 5 euros or more (I’ve rarely come across those).

I’ll admit that the number of surveys and the pay per survey have increased in recent years and have both reached a decent level, so anyone who logs in often can earn up to 20 euros a month in their spare time, sometimes a little more. It’s not much. But in my experience, it’s not the kind of app where you should expect to make a lot of money.

I wouldn’t recommend it as a primary source of income, but it has its place alongside other survey sites.

How do you ask for help

98% of negative reviews left by users receive a response from the support team, so at Marketagent, someone actually reads the complaints.

You can get help, then, if a survey goes wrong, if you have a problem with your account, or if points are missing from your balance. I looked for a 24/7 live chat button in the app, but there isn’t one, because they handle all support through a few fixed channels. The email address I found is [email protected], and it works for anything (account issues, technical errors, points that didn’t show up). They also have an official phone number, which I found on their homepage, but the company is based in Baden, Austria, and you’ll be charged international call rates to speak with them. Is it worth it? Almost never for those of us who don’t live in Austria, so I’d recommend emailing them instead.

I also checked their business hours, and they’re important to note, because they only accept support tickets Monday through Friday, from 8 a.m. to 5 p.m. Central European Time (CET, so keep the time zone in mind if you’re not in that area). They don’t read or respond to messages on the weekend.

And how long do you have to wait? You won’t get a response in five seconds, and via email, a resolution usually takes up to a week. If your points disappear or a survey gets stuck, add a few more business days while the database team checks the error and fixes your profile balance.

I think their support is decent for members, slow and limited to office hours, but decent.

MarketAgent Surveys Trustpilot

There are no scandals in the reviews about Marketagent and no sudden shifts in opinion, even though I specifically looked for them. And the overall sentiment remains steady, rising or falling only with the season, depending on how many surveys are available at the time.

I found ratings in four places, and the difference between them is significant:

• 4.5 out of 5 on Trustpilot, on the main domain, based on 20,431 reviews. I value this one the most, because it comes from the largest number of people, and I think it best demonstrates that the company is legitimate.
• 3.5 on the iOS app, based on 24 ratings.
• 3 on SurveyPolice, averaged from 13 reviews.
• 2.9 on a separate Trustpilot profile for the subdomain panel.marketagent.com, with 30 reviews. I don’t know why it’s so much lower than the main domain.

What’s keeping the overall rating high? Payments. Several people mention that their money arrived in their PayPal accounts within 24 hours of requesting a withdrawal, and on top of that, they praise the user-friendly interface and daily features, such as the rewards wheel (I mention it fondly, not just in passing).

The rest? They complain that they don’t get enough surveys, with some going months without a single invitation, especially in certain regions. They complain about screenouts, meaning the survey cuts you off halfway through and doesn’t give you anything for what you’ve completed so far. A smaller number complain that it’s hard to accumulate enough points to cash out.

The company responds to 98% of negative reviews within about a week, and I verified that number myself because I didn’t want to just take their word for it (and it actually holds up).

But this whole image is based on about 20,400 reviews on Trustpilot, and Marketagent says it has 3 million panel members. I did the math, and not even one percent has written anything, so neither you nor I know what the rest think.

Red Flags you should never ignore

You can spend time on a survey, answer the questions honestly, and walk away with no money. The system kicks you out when it sees that you don’t match the profile they’re looking for (a “screen out,” as they call it), and you don’t get anything for what you’ve completed up to that point. That’s how it works across the entire industry, not just here. But that doesn’t give you back the time you’ve spent.

Because the risk here is time, not money, and it’s a big one.

I looked for signs of fraud and found none. I found no evidence of fraud, no unpaid payments, and no stories of a site shutting down overnight with money vanishing. Review aggregators list it as a legitimate platform, and I think they’re right to do so.

And the cookie banner is correct, with the opt-out button clearly visible and not hidden away.

I took a closer look at the data. To find you suitable surveys, the platform requests a lot of very detailed demographic information. They say in their privacy policy that everything is anonymized for customers (that’s their claim, not something I was able to verify). But at the beginning, when you provide it, the data is as detailed as possible.

Would that worry me? Not really, because I haven’t found any ignored deletion requests or any privacy breaches.

You still have to complete the profile, but it’s good to be aware of just how much you’re revealing about yourself there.

Who can use MarketAgent?

The country you select during registration must be exactly the country where you live and must match the location from which you connect to the internet, that is, your IP address.

Is it worth using a VPN to access another country’s panel, where corporate surveys seem to pay better? No. Their security software flags your account, and once your account is flagged, you’ll never reach the 1,000-point withdrawal threshold (10 euros, which isn’t even a large amount). It doesn’t matter how many surveys you take. It doesn’t matter how many points you earn.

Why is everything tied to your country? Because the algorithm matches your profile to local market research, so if you live in Germany, you’ll receive surveys about German brands, and your point balance is tracked directly in euros. And I’ve noticed that, in most countries where it’s available, the platform is in the local language, so you take the surveys in your own language.

When I signed up, MarketAgent was available in far fewer countries, and I think that’s changed for the better. Now it doesn’t just collect opinions from a single country—it’s available in over 89 (the United States, Canada, the United Kingdom, Germany, Austria, Switzerland, South Africa, plus others in Europe, Asia, Africa, and Latin America). But I can’t possibly list them all here, so look for yours on the website, and if it’s missing now, it might show up later, because the platform is constantly adding new countries.

Can you use it on your phone?

Over a million downloads and a 4.5 out of 5 rating from more than 14,000 reviews, that’s what Marketagent has on Google Play, where the app goes by the name “Marketagent – make money.”

The other version, for iPhone and iPad, is listed in the App Store under the Lifestyle category and takes up 109 MB (nothing to worry about if you have enough space on your phone).

Yes, the platform works perfectly on mobile devices too, because it has its own app. I installed it and didn’t have to look anywhere for instructions. You don’t need a tutorial. You don’t even need to be patient with the menus. And I kept it on my phone precisely so I could take a survey whenever I have a little free time, while waiting in line, or during a break.

But the real difference between the phone and the computer isn’t in the installation. The computer only gives you the usual surveys. The app offers a few more ways to earn points, and those points go straight into your wallet balance. Is it worth installing just for those? I think so, especially if you’re already taking surveys here.

So, if you have a Marketagent account, go ahead and install the app. I installed it and I’m keeping it.

Is MarketAgent LEGIT or SCAM?

You won’t receive survey invitations very often on Marketagent, and sometimes you’ll go through long periods without any.

And even when one does come up, there’s no guarantee you’ll make it to the end. They can disqualify you halfway through, after you’ve already answered a good portion of the questions (not every survey, but often enough that you feel like you’ve wasted your time). That’s just how survey panels work, we’ve all been there, and it’s not something Marketagent can fix.

Payments went through without a problem. I withdrew my money, and it arrived without delay, just as it does for everyone else there. I didn’t expect anything else, because it’s an Austrian market research firm that’s been around for a long time and about which almost everything said is positive. You know who’s behind it. You know how the company is organized. You know that someone actually responds to support requests (I wrote in and received a quick reply).

Is it worth it in the end? Yes, if you’re patient, just want a little extra income on the side, and know that disqualifications come with the territory when taking surveys. Anyone looking for quick cash or serious amounts of money will get bored here pretty fast.

It’s improved over the last few years, and you can actually make a little extra money just by sharing your opinions. I think there are better survey sites out there, so Marketagent is worth it especially if you sign up for as many as possible. If you’re short on time and can only stick with a few, I’d go with others.

If you’ve tried it or have any questions, leave a comment below, I’d really like to know how it went for you.