I’ve signed up for so many survey sites over the years that now I have to look harder and harder before I find a panel I haven’t already tried. It wasn’t like that at the beginning.
A few were well worth it. I increased my income with InboxDollars and GG2U, and I’m glad I found them. But I’ve also seen thousands of sites that promise the same thing, and I know from my own experience that not all of them can be trusted and not all of them are worth the effort. It’s not something I heard from other people.
Prime Opinion makes the same promise. You answer surveys about products, brands, and services for market research companies, which want to find out what people like you and me think, and for each survey you get points you can redeem for cash or gift cards.
Personally, I’m more afraid of wasted time than anything else, because a site that doesn’t pay takes hours out of your life and gives you nothing back. What I want to know about Prime Opinion is whether it’s trustworthy or a scam. Is it worth your time?
In this review, I check exactly that and show you everything the site offers, in full detail. By the end, you’ll know whether you can make some extra money here or whether you’re better off saving your time for something else.
What is Prime Opinion and how does it work?
Survey sites pretty much all promise the same thing: you give your opinion and get something in return. I’ve looked at a lot of them over the years, and past a certain point they start to look alike. Prime Opinion promises the same thing, but I found quite a few things that set it apart from the others, at least for me, and I’ll go through them one by one.
When I give a site my personal details, I want to know who’s behind it. With Prime Opinion, it’s Prime Insights AB, the company that owns and runs it. It’s a Swedish company headquartered in Dover, Delaware, and I’ll admit that mix amused me a little (Swedish, but headquartered in America).
Prime Opinion isn’t their only site. Prime Insights AB also has Five Surveys, HeyCash, EarnStar, and TopSurveys, and together they have over 20 million members from 40 countries. The company gives that figure, and I have no way to check it. But that’s a lot of people answering questions for the same company, and I’m one of them.
What I could check myself was how long the site has been around. WHOIS (the public registry of domain names) shows that primeopinion.com was created on February 12, 2018. That reassures me.
More important than all of this is that it pays. I’ve received a payment from Prime Opinion myself, so I’m sure it rewards its members for their answers.
But a site you can trust isn’t automatically a site that’s right for you. On a survey site, you pay with your time and your energy, and before you create an account, it’s good to know how it works, how much of your time it will take up, and whether what you get is worth what you give in return.
Below, I’ll show you how it works, so you can do that math yourself.
It would make sense for a long survey to pay more than a short one. Prime Opinion doesn’t follow that logic.
I have around 10 surveys in my account (you might have more than me, because it depends on where you live), and they take between 7 and 25 minutes. The 25-minute one pays me only 115 points. One 10-minute survey pays me 262 points, the most in my whole account, and another 10-minute survey pays me 65, the least. For the same 10 minutes, one pays 4 times more than the other, and the long survey asks for two and a half times as much of my time as the 262-point one, for less than half its points. Those extra 15 minutes are a waste.
Why would a short survey pay better than a long one? From what I can see, the answer has to do with how the whole system works.
A paid survey is an online questionnaire created by market research firms or by companies that want to find out what people think about products, habits, or current issues. A company looking for a certain type of person (say, someone who buys a specific dish soap) pays a middleman site like Prime Opinion, and the site hosts the survey, looks for the people who fit, keeps track of who finished it, and shares part of the company’s payment with you, in the form of points. So your points depend on how much the company is willing to pay, not on how long you spend on the survey.
Your part is simple. You pick a survey from your account page, answer the questions, and if you make it to the end, you get the points. Later, you exchange them for cash or digital gift cards.
Surveys show up in real time on your account page, in three categories: Best Match, Short Surveys, and Most Points (the name of the last one sounds clumsy in my native language, but that’s where the surveys with the most points are). With differences like the ones above, it’s worth comparing the points to the minutes before you start a survey, whatever the category.
The number of surveys also changes from one country to another, and it isn’t always the same. You can actually earn money from surveys on Prime Opinion. But I’ve also tested other survey sites, and on some of them I had better options than here.
Survey streak
When I first saw that a draw for up to 1,000 points was waiting for me at the end of 7 days of surveys, I figured it was worth logging in every day. The prize is also guaranteed on day 7, or at least that’s what the platform promises. And 1,000 points sounds like a lot, until you do the math.
On Prime Opinion, 100 points is worth about $1. So the top prize comes to $10. Except it comes up very rarely. More often you get 50 points ($0.50) or 100 points ($1), and every now and then between 200 and 500 points ($2-$5).
To get to the draw, you need 7 days in a row in which you complete at least one survey. Why does the word “complete” matter so much? Because an attempt doesn’t count. The survey has to go 100% to the end and be paid out in points, otherwise the day doesn’t get checked off. And if the system disqualifies you partway through or the survey crashes because of a technical error, all the work you put in is lost and the day stays blank. The weekend disqualifications annoy me the most, because they can mean a day’s worth of attempts doesn’t count at all.
After day 7, the count starts over for the next week. As long as you don’t skip a day, you get a new draw every 7 days.
The streak is a game built to get people to open the app every day, and for that it works very well. I think, though, that the company gets far more out of it. You log in every day, put up with the weekend disqualifications, and at the end of the week you get a draw that usually means $0.50 or $1.
It’s not worth the stress. Sitting through 3-point surveys for 30 minutes just so the streak doesn’t break would be wasted time, because with a $1 prize, the minutes cost me more than I’d win.
It’s different when I’m logging in anyway for a survey that pays well. I finish it for what it pays, and the streak grows on its own, with no extra effort. Then the draw comes as a small bonus, now and then. I’m happy when it shows up, but I don’t count on it as a source of money and I don’t chase it as a goal.
Play games for money
The first time I opened the games section in my account, I looked longingly at the amounts next to each title. Some of them went over $1,000:
- Animals & Coins: up to $1,525.16
- Sunshine Island: up to $1,084.58
- Big Farm Homestead: up to $1,003.41
- MONOPOLY: Bingo!: up to $953.43
- Arrows – Puzzle Escape: up to $868.49
- EverMerge: up to $631.48
- World Tour Merge: up to $518.26
- Suck it Up – Hole Them All: up to $405.51
- MPL Bingo Skill: up to $405.67
- MPL Solitaire: up to $310.84
- Bruno Reels Casino: up to $150.38 (the only one under $200)
I was hoping to get at least part of that money. But each figure is the maximum added up from all of a game’s milestones, and it doesn’t come all at once. The $1,525 from Animals & Coins, for example, usually requires levels that almost nobody reaches, within a strict deadline (often between 14 and 30 days), or several purchases with real money in the game’s store. The amount only looks big until you set it next to the time those levels take.
My list doesn’t look the same everywhere. High-paying offers cluster in wealthy countries (the US, the UK, Western Europe). Anyone who logs in from regions that matter less to marketing companies sees fewer games and milestones that pay much less.
The games don’t belong to Prime Opinion. They come through an offerwall from mobile ad networks such as BitLabs, Ayet Studios, or RevUniverse, and the route you take to reach them matters. You tap the game you picked in your account and let Prime Opinion send you to Google Play or the App Store. If you search for it in the store yourself and install it from there, the link is lost and the game won’t earn you a cent.
There’s one more step that’s easy to skip. The first time you open the game, it asks for permission to track what you do in other apps, and you have to allow it. Because that’s how the network sees that you’ve just started the game and that you came from Prime Opinion. Then the milestones come one after another (level 50, level 100, an in-game purchase), and each time you reach one, the game’s developer notifies the network, which adds the points to your balance without you having to ask for anything. Payment just for downloading is very rare.
The in-game purchase milestone is the one I’m afraid of. You pay out of your own pocket to reach it, and if tracking breaks along the way, Prime Opinion doesn’t give you your money back. You’re left with neither the reward nor the money you spent. A game you download only for a payout of hundreds of dollars has its own cost too, because it keeps you on pins and needles through tiring levels while you think about the amount you were promised.
Anyone who goes into these games as if they were an online job, sure that the time spent playing gets paid, will walk away frustrated. I approach this section with caution and without high expectations. The only games I keep are ones I’d play for free anyway, and if I reach a milestone in one of them and the points actually come through, I enjoy them as a bonus.
Membership levels
Every survey, game, or task you finish on Prime Opinion earns you points. The points also add up as experience, in a running total kept since you opened your account, and every time you pass a certain threshold, you move up a level. It’s a loyalty program designed to look like a game.
I expected every new level to come with something. But the levels are grouped into 5 color-coded tiers, and the perks only change from one tier to the next:
- The Blue tier (levels 1-4) is the starting point for everyone, with no perks and no special communication features.
- The Bronze tier (levels 5-10) gives you live chat with support, instead of relying only on ticket forms. This is the tier I liked, because a problem gets sorted out much more easily when you’re messaging a person in real time.
- The Silver tier (levels 11-20) brings Bonus Day, a day of the week you choose, when you always get 10% extra points on every survey you complete successfully.
- The Gold tier (levels 21-30) comes with a permanent 5% discount on certain large withdrawals, for example $100 on PayPal or Virtual Visa, depending on your region.
- The Diamond tier (level 31 and up) promises early access to new features and premium offers.
The 5% from Gold only applies when you convert a lot of points at once, into a $50 or $100 gift card. Anyone who cashes out early, at the $5 minimum, sees none of the discount. And I worked out what it comes to: 5% of $100 is $5 worth of points, the same as a minimum withdrawal. On the $50 card, that drops to $2.50. Is it worth keeping your points in the account until there are enough for a big card? Personally, I don’t like leaving a balance sitting there like that for pocket change.
All I know about Diamond is what people who’ve reached it write. After hundreds of hours of surveys, they made it past level 31, and one after another they say the early access to new features either doesn’t exist or doesn’t make them any money. The tier is more like a status badge. Hundreds of hours for a badge. It frustrates me when I think about the hours they put in.
We’ve all been there at least once: you’re a little short of the next level, so you take one more badly paid survey just to reach it. The experience points from it are very few, and the minutes you spend on it don’t come back. When you’re choosing a survey, your level has no business in the calculation, not if you’re close to the next one, and not if you want to reach Gold, because the only thing that matters is how much it pays for the minutes it asks of you, a figure you can see on your account page, and if the pay is bad, you close it and move on.
For me, time is worth more than a colored tier on my account.
How do you get paid?
Prime Opinion lets you cash out once you reach a low threshold of $1 to $5. The exact amount depends on the country you live in and the method you choose. Some lower-value digital cards and certain e-wallets in some regions let you withdraw even $1 or $2, but the standard methods require $5.
The points you collect from surveys and offerwalls convert to money at the same rate in almost every country: 100 points for $1, €1, or £1, depending on your currency. For the $5 threshold, you need 500 points. That’s not much. And I’m glad, because I don’t like leaving hard-earned money in a site’s account.
I was hoping I wouldn’t have to wait long for my money. The wait was shorter than I expected, because Prime Opinion usually processes payout requests within 30 minutes.
There are over 315 payment methods worldwide. But you only see the ones that work in your country, because the list changes depending on where you live. The most commonly used ones are:
- PayPal and PayPal International, the method most people around the world choose. Your points turn into money and go straight to the PayPal account linked to your profile. If you want other sites that pay this way, I have a list of the best ones, including Earnopolis, Timebucks, and Marketagent.
- Revolut and direct bank transfer, only in some countries, for example in the UK and in Europe.
- A virtual Visa or Mastercard, loaded with the money you’ve earned, that you can use for any online purchase. People who have tried it say they prefer PayPal, because you can’t add money to the card once you’ve used up the balance, and it’s hard to pay the exact price of a product with it.
- Digital gift cards for Amazon, Walmart, Uber, and hundreds of stores in each region.
What annoys me is the leftover amount that stays on a card like this. Every cent forgotten on it is a point I answered questions for and got nothing from.
How much money can you make?
I got my first dollar without taking a single survey, just for completing my profile. And every time you move up a membership level, a few more points get added. There aren’t many of them, but I liked that you get them.
After the bonus, I was expecting high-paying surveys, since the cap is $5 per survey (or the local equivalent, 4 euros or 4 pounds). $5 surveys do exist. But almost all of the ones sitting in my account paid between $0.30 and $1.50 (30-150 points).
Each survey starts with qualifying questions, and because of them, a survey listed at 15 minutes often took me 20 or 25 minutes to read through. When 15 minutes turns into 25, you’ve worked 10 minutes longer for the same money. And if I add up that time, the survey ends up costing more than it seems. People who use the app report that if you take several small surveys back to back, it works out to between $2 and $4 per hour of continuous work. Is it worth a whole hour for that? For me, not really.
Prime Opinion says their typical user earned $11 on October 12, 2026 (10 euros in Ireland, 8 pounds in the UK). I have no way to check that number. But to get to $11 a day, you have to spend 2-4 hours in the app every day, get past the disqualifications, and fill out one form after another. A short 17-minute session won’t get you there. And $11 divided by 4 hours comes to $2.75 an hour, which is about what people report too.
Where you live also matters a lot, because market research companies don’t pay the same in every country. People in the US, the UK, Canada, Australia, and Western Europe get the most surveys and have access to offerwalls with games that pay hundreds of dollars. The platform is officially available in more than 60-70 countries. But people in countries these companies target less report that they get far fewer surveys, get disqualified more often, and earn fewer points per survey. I’m afraid the numbers above go down for them too.
Survey by survey, Prime Opinion pays well. It’s one of the best-paying survey sites I’ve come across, and you can put together a good amount as extra money. But not as a job, not as a source of income you can rely on, and not as a serious way to make money. The app is made for downtime.
When you’re sitting on a train, when you’re waiting for a class to start, or when you’re watching a show just to have it on in the background, $1 or $2 collected from the app is better than scrolling aimlessly on your phone. The money from here is still pocket money, a small bonus, and it won’t cover your everyday expenses.
In those minutes, the good pay per survey really matters, because they would have gone to waste anyway.
Prime Opinion Trustpilot Reviews: What Users Really Say
Almost all of the complaints I read on Trustpilot cluster around the point where the money is supposed to arrive. People write about technical errors when they try to redeem their points for a reward or withdraw their money, about accounts put under review or even suspended, and about a support team that replies slowly, unhelpfully, or not at all. When their payment never came, some were just told to clear their cache. It annoys me to read that, because the person earned the points and is still the one left guessing where the problem is.
There are also disqualifications. You spend a good while answering a survey and it suddenly stops, with no pay. The money doesn’t come, and nobody gives you that time back.
Still, the rating stays at 3.8 out of 5, from 22,988 reviews, and it doesn’t come from complaints alone. People praise the fact that they don’t pay a fee when they move money to PayPal or to their bank account, that survey invitations come in steadily, that the minimum withdrawal threshold is low, that the rewards are varied, that the site is easy to use, and that withdrawals are quick. I liked the no-fee part. When you’re withdrawing small amounts, any fee would take a good part of them. The site also says that 67% of members withdraw their money on the very first day, but that percentage comes from them and I had no way to check it.
I assumed that a number of reviews this large tells you fairly reliably how things stand. It does, but not all of it. The site asks for reviews through automated messages, and the people who respond are mostly active members, the ones who log in often. I think the rating would come out a bit lower if everyone left a review.
I found the app in both the App Store and Google Play. On the App Store, people write that they accidentally end up in university surveys that pay very little and that they get too little money for the time they put in. This ties in with the disqualifications, because there too you walk away with less than you put in.
The BBB profile has few reviews, but some of them call the service a scam because of the special offers and the payments. A few voices next to almost 23,000 don’t carry the same weight. Still, I’m keeping them in mind, because they complain about the same thing as everyone else: the money.
Taken together, the opinions are mixed and lean positive. Withdrawing is where I’ll be more careful.
Red flags you should never ignore
When I opened Prime Opinion’s privacy policy, I expected to read only routine stuff. But I came across the rule that the site can ask me for a face scan to verify my identity before it sends me my money. My face is worth more than any balance built up from surveys.
Further down, in the same policy, is the optional data they collect to match you with surveys, including race or ethnicity, whether you’re pregnant, and political opinions. Would I fill those in? I don’t think so. The fact that they’re optional reassures me a little. But only a little, because once you’ve handed them over, what happens to them is no longer up to you.
I learned more about the money side from what other people write on BBB, on Trustpilot, and in Facebook groups. Prime Opinion has an “F” rating on BBB and isn’t accredited. Some people complain that expiration dates were set retroactively on rewards they had already earned, and one user wrote on Trustpilot in September 2026 that they still hadn’t resolved their dispute over some game rewards that expired this way. It frustrates me to read this, because a reward builds up little by little, and a rule changed on the fly wipes it out all at once.
And when a withdrawal runs into an error, several users on Trustpilot and in Facebook groups write that support didn’t answer their tickets and emails, or sent them a canned response that didn’t help them at all.
There are also a few complaints, on BBB and on Facebook, where people say the “special offers” are scams or that the site didn’t pay them for tasks they had finished. There aren’t many. But they come from different people with no connection to each other, and I can’t brush them aside. I found no evidence of fraud across the whole site. But I’m more afraid of a locked balance and a support team that stays silent than of any offer.
Who can use Prime Opinion?
When I signed up for Prime Opinion, I thought I’d go straight to the surveys once I had an account. But as soon as I picked how to create my account, the site asked me for a basic questionnaire about myself: my age, postal code, whether I work, and my gender.
These answers build your starting profile, which the companies that commission studies use to choose who they send them to. The questionnaire also decides the $1 sign-up bonus, whether you become a full member, and which surveys you get. I liked that you have a clear reason to answer carefully.
If you pick answers at random just to get inside your account faster, you ruin your profile. And the system bans you automatically before you reach your first withdrawal, which is $5. That’s a shame, because everything you’ve collected up to that threshold is gone along with the account.
The account itself is free, and you have 4 ways to create it:
- email and password, the classic option, with one more password to remember
- Google, in a single click
- Facebook, connected directly through their login page
- Apple ID, fast and with the security of your Apple account
The Google and Facebook buttons are convenient, but not for everyone. If you ever put a fake birth date or a joke name on that account, don’t use it here. The details you sign in with have to match your real ID exactly.
The minimum age is 18 in most countries to sign up and use the app on your own. Officially, between 13 and 17 you can join with a parent’s consent. But people who use the site write that an account flagged as belonging to a minor often ends up automatically restricted. Personally, that consent doesn’t give me much peace of mind.
What I’m most worried about is their automatic fraud detection system, which is very aggressive right at sign-up. Create your account through a VPN, a proxy server, or a public Wi-Fi network, and you get a shadow-ban on the spot, a block nobody tells you about. And if someone else in your home already has an account on the same router? Same thing: shadow-ban, right away. The router belongs to everyone in the house, and you can’t always know who has made an account.
In the end, whether you ever reach your first withdrawal depends on how you create your account.
Can you use it on your phone?
When I wanted to withdraw my money quickly, I did it from my phone, and it went through without freezing. I also used the app to check how much I still needed to reach the next milestone in the daily streak. In the app you’ll find everything you get on the website when you log in from a computer, plus the mobile game offers, because the points from those can only be collected through the app.
The app is available for both iPhone and Android, and you get it from your phone’s official app store. The iPhone version is called Prime Opinion: Survey for Cash. It’s around 49.6-49.9 MB, works on iOS 15.0 and up, and has a 4.6 out of 5 rating. The Android version is called Prime Opinion: Earn Money App. It needs at least Android 6.0 and has over 1,000,000 downloads on Google Play, with a 4.5 out of 5 rating from more than 270,000 reviews.
The ratings are almost the same. But only on Android do I know how many people are behind them, and a 4.5 from over 270,000 people reassures me more than a 4.6 where I can’t see that number. The app seems trustworthy to me, and the people who use it rate it highly.
But it isn’t good for everything. The small screen gets in your way on long surveys with lots of complicated questions, and on those the app isn’t as reliable.
This matters especially with high-paying surveys. If a survey worth 300 points or more shows up in your account and it takes over 15 minutes, it’s safer to open it in a browser, on a laptop or a computer. On a phone, the page can break, or you can accidentally tap a different answer and get disqualified, and then both the points and the minutes you’ve already put into it are gone. I’d hate to lose a 300-point survey, of all things, after more than 15 minutes of answering.
Is Prime Opinion LEGIT or SCAM?
We usually look at how much a survey site pays and less at what we give in return. With Prime Opinion, I gave more than I expected.
On the money side, it does well. You’ll find a lot of surveys, the minimum withdrawal is low, the site is easy to use, and you can get started quickly, so you can earn a little extra even if you only log in now and then. It’s real money.
But to cash it out, it asks you for biometric verification. For some extra money on the side, that seemed like too much to me, and I didn’t feel good at all handing over something like that. It also disqualifies you from surveys often, and fairly aggressively. And when you have a technical problem, support almost never replies.
The site is trustworthy and has a real company behind it, Innovate MR and Prime Opinion AB. The risks have to do with personal data and support. I recommend it, but not to everyone. It works for someone who wants a small side income and is fine with giving a lot of data about themselves, including biometric data. As long as they cash out often, because rewards can expire retroactively.
If you’ve tried Prime Opinion yourself, or you have a question or an opinion, leave me a comment!